Terms & Conditions TM555 – Complete Guide for All Malaysian Members

The tm555 platform is intended for adults only. To register an account and use our services, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above on the date of registration
• Is legally of age to enter into a contractual agreement in Malaysia
• Not currently on any self-exclusion list of a recognised gambling platform
• Does not register on behalf of any third party or business entity
• Not located in a jurisdiction where the use of this platform is prohibited by law

Each member is only permitted to hold one (1) active account at tm555. Multiple accounts are strictly prohibited. If we determine that you hold more than one account, all associated accounts will be suspended immediately, any unused bonuses will be forfeited, and account balances will be subject to review and identity verification before being released.

At the point of registration, you are responsible for providing information that is truthful, accurate, and current. TM555 reserves the right to request identity verification at any time — including a copy of your identification card or other relevant documents — to ensure compliance with our Know Your Customer (KYC) policy. Failure to provide the requested documents within 7 days may result in your account being temporarily suspended.

TM555 supports the following local Malaysia payment methods for deposits and withdrawals:

• Touch 'n Go eWallet — instant deposit, withdrawal in 15–30 minutes
• DuitNow — instant deposits, withdrawals in 15–45 minutes
• GrabPay — instant deposits, withdrawals in 20–45 minutes
• Boost eWallet — instant deposits, withdrawals in 20–45 minutes
• ShopeePay — instant deposit, withdrawal in 20–60 minutes
• FPX (Maybank2u, CIMB Clicks) — instant deposit, withdrawal in 30–60 minutes

The minimum deposit is RM 20 and there is no maximum limit for regular deposits, though higher amounts may require additional verification. The minimum withdrawal is RM 50 for regular members and RM 30 for VIP Gold members and above. Withdrawal processing times stated are estimates under normal conditions and may vary depending on the payment provider and the member's VIP tier.

All deposits and withdrawals must be made using the same payment method. TM555 does not permit transfers to third-party accounts. We reserve the right to request additional verification for withdrawals exceeding RM 5,000 per day as an anti-money laundering (AML) precaution.

TM555 is not responsible for any delays caused by third parties — including financial service providers, banking system outages, or delays due to public holidays. If your withdrawal takes longer than the stated timeframe without any notification from us, please contact customer support via livechat for immediate investigation.

TM555 offers a variety of bonuses and promotions to our members. Each bonus comes with specific conditions that must be met. The following general rules apply to all bonuses unless otherwise stated in the relevant bonus terms:

• Each member is eligible for each bonus type only once only unless otherwise stated
• Bonuses may not be combined unless explicitly stated in the relevant promotion terms
• TM555 reserves the right to void bonuses and associated winnings if there is evidence of abuse or fraud
• Unused bonuses will expire according to the validity period stated in their respective terms
• All bonuses are valid for individual accounts only — accounts displaying irregular betting patterns will be investigated

150% Welcome Bonus offered to new members only. This bonus is capped at a maximum of RM 1,500 and requires a rollover of 28× the total of deposit plus bonus within 30 days. Game contributions towards the rollover are as follows: slots (100%), Sports Betting (50%), and Live Casino games including blackjack and baccarat (20%).

Weekly Football Cashback credited automatically every Monday morning based on total football bets placed from Monday to Sunday of the previous week. This cashback requires no additional rollover and can be withdrawn directly. The cashback rate ranges from 5% to 12% depending on your total weekly wager.

Daily Live Casino Rebate at 0.8% calculated on total Live Casino wagers and credited automatically at midnight every day. No additional rollover conditions apply to this rebate.

All games available on the tm555 platform — including slots, Live Casino (baccarat, Blackjack, roulette), Sports Betting (Malaysia Super League football, EPL, BWF badminton, MPL Malaysia esports) and other games — are subject to the following general rules:

• The outcome of all games is final once the round/bet is completed and credited to the account
• Any technical errors that occur during gameplay will be investigated and resolved based on the server logs we maintain
• TM555 reserves the right to void or cancel bets where there is evidence of technical error, incorrectly displayed odds, or system disruptions beyond our control
• The minimum and maximum bet limits for each table or game are as displayed within the respective game interface
• The use of bots, automation software, or any external technical assistance to influence game decisions is strictly prohibited

For Sports Betting, all bets are final once confirmed by the system. TM555 uses real-time odds that fluctuate with the market — the odds displayed at the time you click and confirm your bet are the odds that will apply to that bet. Any change in odds after confirmation does not affect bets that have already been placed.

For live casino using real dealers, all results announced by the dealer after a round is completed are final. Any disputes relating to a live casino round will be investigated using video recordings retained for a minimum of 90 days. TM555 will resolve all such disputes based on these video recordings as conclusive evidence.

TM555 takes the protection of all members' personal data seriously. The following are our binding security commitments:

• All personal data and financial transactions are protected with 256-bit SSL encryption
• Your password is stored in a hashed format that cannot be read — not even by our staff
• Two-factor authentication (2FA) is available and strongly encouraged for all accounts
• Your account will be temporarily locked after 5 failed login attempts consecutive
• Any changes to account information — such as phone number or withdrawal method — will require additional verification

TM555 collects your personal data for the purposes of account management, payment processing, KYC/AML compliance, and service improvement. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent. For full details on how we handle your data, please refer to Privacy Policy ours.

You are responsible for keeping your login credentials confidential. TM555 will not be liable for any losses arising from unauthorized access to your account due to your failure to safeguard your login information.

TM555 is committed to promoting responsible gambling and protecting the well-being of our members. As part of this commitment, we provide the following tools free of charge to all members:

• Daily / Weekly / Monthly Deposit Limits — set your own limit on how much you can deposit within a chosen period
• Loss Limits — set a maximum total loss amount before your account is temporarily locked
• Play Time Limits — set your daily play time reminders and limits
• Voluntary Break — self-suspend your account for 1 day to 6 months
• Permanent Self-Exclusion — permanently close your account upon request

Changes that reduce limits (lowering deposit limits or raising loss limits) take effect immediately. Changes that increase limits (raising deposit limits) are subject to a 7-day waiting period before taking effect, to protect your own interests.

If you or someone you know is struggling with a gambling problem, we encourage you to seek help immediately. Please contact our support team or visit the page Responsible Gambling us for information and support resources available in Malaysia.

TM555 provides its platform and services on an "as is" and "as available" basis. While we make every effort to ensure a smooth and uninterrupted experience, we cannot guarantee that the platform will always be free from technical errors, disruptions, or downtime.

• TM555 is not liable for any financial losses resulting from technical disruptions beyond our control
• TM555 is not liable for payment delays caused by third-party systems, including payment providers and banks
• TM555 is not responsible for any taxes or duties that may be imposed on your winnings by the relevant authorities
• Platform content, including game information, odds, and statistics, is provided for reference purposes only — TM555 makes no guarantee as to the absolute accuracy of such information at all times

In cases where TM555 is found liable for any loss, our maximum liability is limited to the total amount you deposited in the 30 days prior to the incident giving rise to the loss. TM555 will not be liable for any indirect, consequential losses or loss of profits you may incur.

TM555 reserves the right to amend, update or replace any part of these Terms & Conditions at any time at our sole discretion. Members will be notified of any material changes via their registered email or a prominent notice on our platform at least 14 days before the amendment takes effect, except for changes required by legal or security obligations that necessitate immediate action.

Continued use of the tm555 platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with any changes, you have the right to close your account before the amendment takes effect.

TM555 reserves the right to suspend or terminate a member's account if:

• There is a violation of any section of these Terms
• There is evidence of fraud, money laundering, or other illegal activity
• Member found to have provided false information during registration
• Accounts displaying abnormal betting patterns indicative of system abuse
• Upon direction from the relevant regulatory body or law enforcement authority

In the event of account suspension due to a terms violation, any valid balance in the account (excluding bonuses that have not met rollover requirements) will be returned upon completion of the investigation within a reasonable timeframe, unless the balance was derived from fraudulent activity.

TM555 is committed to resolving any disputes with members in a fair and transparent manner. If you have a complaint or dispute regarding our services, please follow the procedure below:

• Step 1: Contact tm555 customer support via 24/7 live chat or email support@tm555.top with full details of your dispute
• Step 2: Our support team will acknowledge receipt of your complaint within 24 hours and provide a full response within 48 business hours
• Step 3: If you are not satisfied with the initial response, you may escalate your complaint to the Senior Support Manager by indicating your wish to escalate
• Step 4: Disputes that cannot be resolved internally may be referred to the independent dispute resolution body specified in our operating license

TM555 retains all records related to disputes for a minimum of 2 years from the date of the complaint. We do not charge any fees for the dispute resolution process and are committed to resolving every case fairly and on the basis of available facts.

If you have any questions, concerns, or feedback regarding these Terms & Conditions or your use of the tm555 platform in general, please reach out to us through the following channels:

• Livechat: Available 24/7 on the tm555 platform — click the chat icon in the bottom-right corner of your screen
• Support Email: support@tm555.top — response within 24 business hours
• Official Complaint Email: complaints@tm555.top — for formal disputes requiring a written resolution

These Terms & Conditions are governed by and interpreted in accordance with applicable law. The Bahasa Malaysia version is the official binding document. Any translation into other languages is for reference purposes only and carries no legal force.

Effective Date: 1 January 2026 | Version: 3.2 | These Terms supersede all previous versions.