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Privacy Policy TM555 – Data Protection Malaysian Member Personal

At tm555, your privacy is not merely a legal obligation — it is a moral responsibility we take seriously every day. This Policy clearly and transparently explains how we collect, use, protect and manage your personal data as a member of our platform.

Updated: 1 January 2026 Bahasa Melayu (ms-MY) Version 2.4
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TM555's Privacy Commitment

Your Data is Protected — No Selling, No Misuse

256-bit SSL encryption for all transactions
No sale of data to third parties
Full control over your own data
Delete data upon request — guaranteed within 30 days
Full compliance with Malaysia's PDPA
Layered Protection

TM555's Six Core Pillars of Privacy Protection

The tm555 Privacy Policy is built on six core principles that ensure every Malaysian member's personal data is handled in the most responsible manner.

Military-Grade Encryption
Every piece of data moving between your device and TM555's servers is protected by 256-bit SSL encryption — the same standard used by world-class financial institutions. Your password is stored in bcrypt hash format, which cannot be decrypted by anyone, including our own staff.
Full Control, Yours to Keep
TM555 gives you real control over your personal data. You can request a copy of all data we hold about you, update inaccurate information, restrict how we use your data, or request permanent deletion — all easily through our 24/7 live chat.
No Direct Data Sales
TM555 has never sold, and will never sell, members' personal data to any third party for commercial or marketing purposes. Your data is not a product we trade in. This is not merely a promise — it is a core operational policy binding on all staff and technology partners.
Malaysia PDPA Compliance
The TM555 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data collection, processing and storage procedure we carry out has been reviewed and audited to ensure comprehensive compliance with applicable Malaysian legislation.
Data Minimisation First
TM555 only collects data that is strictly necessary to deliver the services you request. We do not gather excessive or irrelevant information. Data that is no longer needed is securely deleted according to a defined deletion schedule — no unnecessary "just in case" data retention.
Rapid Breach Notification
In the unlikely event of a data security breach affecting your information, TM555 is committed to notifying you within 72 hours of becoming aware — in line with international best practices. You will never be left in the dark.
Data Summary

Data We Collect — Purpose & Retention Period

The table below provides a clear overview of the categories of data TM555 collects, why it is collected and how long we retain it. Transparency is at the core of our privacy policy.

Data Category Purpose of Collection Retention Period
Name & Identification Information Identity verification (KYC), account management, AML compliance 5 years after account closure
Phone Number 2FA verification, security notifications, customer support Duration of active account + 2 years
Email Address Account communications, security notices, transaction confirmations Duration of active account + 2 years
Financial & Transaction Data Payment processing, AML compliance, withdrawal verification 7 years (financial legal requirement)
IP Address & Device Data Fraud detection, account security, platform analytics 90 days (standard logs); 1 year (fraud cases)
Game Activity Records Dispute resolution, game fairness audits, customer support 2 years from the date of activity
Video Recordings (Live Casino) Dispute resolution, round fairness verification, audits 90 days from the round date
Cookie & Browsing Data User experience, performance analytics, relevant advertising (where permitted) 13 months or until cookies are deleted by you
Customer Support History Future case reference, quality training, complaint resolution 3 years from the date of last interaction
Policy Navigation
Introduction

This Privacy Policy ("Policy") describes how tm555 ("Platform", "we", "TM555") collects, uses, discloses and protects your personal information when you use the tm555.top website and all related services. By registering an account or using our platform, you agree to the practices described in this Policy. If you do not agree, please do not use our platform. This Policy should be read together with Terms & Conditions TM555.

1
Personal Data We Collect

TM555 collects your personal data in various situations as you interact with our platform. Our core principle is data minimisation — we only collect what is strictly necessary to provide you with a quality, secure service.

Data you provide directly:

  • Registration details: full name, Malaysian phone number, email address and password
  • Identity verification information (KYC): Malaysian identity card (MyKad) or other identification documents when required
  • Financial information: Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay account details, or FPX Maybank2u / CIMB Clicks account numbers for withdrawal purposes
  • Any information you provide to our customer support team during an assistance session

Automatically collected data:

  • IP address and network information at the time of platform access
  • Device type, operating system, browser type and application version
  • Server log data including access times, pages visited and actions taken
  • Complete records of all gaming activity — bets placed, games played, amounts won or lost
  • Approximate location data based on IP address (not GPS — we do not access your device's precise location)
KYC Note: Full identity verification may be required for accounts processing withdrawals above a certain threshold, or when our fraud detection system flags activity that warrants additional verification. Documents submitted for KYC are stored securely and accessed only by authorised personnel.
2
How We Use Your Data

TM555 uses your personal data solely for legitimate and necessary purposes. Below is a full list of how we use your data, along with the legal basis supporting each purpose:

  • Account management: Creating, maintaining and protecting your account, including identity verification and the processing of all deposit and withdrawal transactions
  • Service provision: Gives you access to every game on the platform — from jackpot slots, live casino baccarat and blackjack, to Malaysia Super League and EPL Sports Betting
  • Platform security: Detecting and preventing fraud, money laundering, duplicate accounts, and any activity that violates our Terms & Conditions
  • Legal compliance: Fulfilling the KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations required by applicable law
  • Customer support: Resolving your enquiries, complaints and disputes efficiently using relevant contextual information
  • Platform improvements: Analysing usage patterns in aggregate and anonymised form to improve our platform's interface, performance and content
  • Service communications: Sending important notices regarding your account, transactions, policy changes or security issues that affect you
  • Marketing communications: Sending relevant promotional information and offers — only where you have given consent and for as long as you do not object
Marketing Controls: If you no longer wish to receive marketing communications from TM555, you may unsubscribe at any time by clicking the "unsubscribe" link in any marketing email we send, or by contacting our customer support team. Unsubscribe requests will be processed within 5 business days.
3
Data Security Measures

Protecting your personal data is TM555's highest priority. We continuously invest in cutting-edge security infrastructure to keep your information safe from every possible threat.

Technical measures we have in place:

  • 256-bit SSL/TLS encryption for all data in transit between your device and our servers
  • Encryption of sensitive data at rest using AES-256
  • An Intrusion Detection System (IDS) that monitors platform traffic 24/7
  • Periodic vulnerability scanning and penetration testing conducted by independent third-party security experts
  • Two-factor authentication (2FA) is available and encouraged for all accounts
  • Separate server infrastructure for sensitive data with strictly limited access
  • Regular encrypted data backups stored at geographically separate locations

Operational and organisational measures:

  • Access to members' personal data is restricted to staff with a legitimate business need only
  • All TM555 staff undergo regular security and privacy awareness training
  • Non-disclosure agreements (NDAs) enforced for all staff and contractors
  • A documented security incident response procedure that is tested on a regular basis
  • Internal security audits conducted quarterly
Shared Responsibility: Your account security also depends on your own actions. Use a strong, unique password, enable 2FA, never share your login credentials with anyone, and always log out after using a shared device. If you suspect any unauthorised activity on your account, contact us immediately via livechat.
4
Data Sharing & Disclosure

TM555 does not sell, rent, or trade members' personal data to any third party. However, in certain limited and lawful circumstances, we may share your data with carefully selected parties:

  • Payment providers: Information required to process your deposits and withdrawals via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay and FPX Maybank2u / CIMB Clicks. These providers receive only the data necessary for the specific transaction purpose.
  • Game providers: Game session data required by providers such as Evolution Gaming to deliver the live casino blackjack, baccarat and roulette experience you enjoy. Only the necessary technical data is shared — never your personally identifiable information.
  • Technology service providers: Companies providing cloud infrastructure, analytics, and technical services to TM555 are bound by strict data processing agreements and may only use your data for purposes we direct.
  • Law enforcement authorities: When required by a valid court order, regulatory directive, or other applicable Malaysian legal obligation. TM555 will notify you of any government data request unless we are legally prohibited from doing so.

All third parties we share data with are bound by strict confidentiality and data security obligations. We do not permit them to use your data for any purpose other than those stated above.

Business Transfer: In unforeseen circumstances such as a merger, acquisition, or sale of TM555's business assets, member data may be transferred to the new entity. In such cases, you will be notified in advance, and the new entity will be bound to comply with this Privacy Policy or one that is equally or more stringent.
5
Your Personal Data Rights

As a TM555 member residing in Malaysia, you have the following rights regarding your personal data held by us. All of these rights can be exercised free of charge by contacting our customer support team:

Right of Access
You have the right to receive a copy of all personal data we hold about you. Data access requests will be processed within 14 working days. We will provide the information in a clear, readable format.
Right to Rectification
If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Simple updates such as your email address can be done directly through your account settings.
Right to Erasure ("Right to be Forgotten")
You may request the deletion of your personal data when it is no longer needed for the original purpose for which it was collected, or when you withdraw your consent. Deletion will be carried out within 30 days, subject to any applicable legal data retention obligations.
Right to Restrict Processing
In certain situations — such as when you are disputing the accuracy of your data or while a complaint is under investigation — you have the right to request that we restrict how we use your data while the matter is being resolved.
Data Portability Right
You have the right to receive your personal data in a structured, machine-readable format (such as JSON or CSV) for transfer to another service provider of your choice.
Right to Object
You may object at any time to the processing of your data for direct marketing purposes. Your objection will be actioned immediately. For processing based on legitimate interests, you may raise an objection and we will assess whether our interests override your rights.

To exercise any of the rights above, reach us via 24/7 live chat or email privacy@tm555.top, stating the right you wish to exercise and providing sufficient information for us to verify your identity. We won't burden you with complicated procedures — these rights exist to make things easier for you, not to be buried in lengthy paperwork.

6
Cross-Border Data Transfers

Some of TM555's technology service providers and gaming partners may operate outside Malaysia. This means your data may be processed on servers located in other countries — including those in Europe and the Asia Pacific region — when certain services are being delivered to you.

When TM555 transfers personal data outside Malaysia, we ensure that adequate protections are in place through one of the following mechanisms:

  • Standard contractual clauses requiring recipients to uphold data protection standards equivalent to Malaysia's PDPA
  • Transfers to countries recognised as providing an adequate level of data protection
  • Security certifications such as ISO 27001 held by data recipients
  • Your explicit consent in situations where no other legal basis is available

For more information about the safeguards applied to specific international data transfers, please contact us at privacy@tm555.top.

7
Cookie Policy

TM555 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies (Required): Required for core platform functionality — account login, session security, 2FA verification. Cannot be disabled without affecting your use of the platform.
  • Preference Cookies: Saves your preferences such as language, theme and display settings to ensure a consistent experience every time you return.
  • Analytics Cookies: Collecting anonymised member data on how members use the platform — most visited pages, time spent, navigation paths — to help us improve our services.
  • Marketing Cookies: Used only with your consent to display relevant TM555 content and offers to you. These cookies can be disabled without affecting the platform's core functionality.

You can manage your cookie settings through your browser or via the cookie management panel available on your first visit to our platform. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

Mobile App: The TM555 app for Android and iOS uses technologies similar to cookies, known as "device identifiers" and "local storage". The same functions and policies apply. You can manage app permissions through your device settings.
8
Children's Privacy

The TM555 platform is strictly for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

TM555 applies age verification measures during account registration. Should we discover that we have inadvertently collected data from a minor, we will promptly:

  • Immediately suspending the account in question
  • Deleting all personal data associated with the account
  • Returning any legitimate financial balance

If you are a parent or guardian and believe your minor child has registered a TM555 account, please contact us immediately at privacy@tm555.top or via 24/7 livechat with the relevant supporting evidence. We will act without delay.

9
Changes to the Privacy Policy

TM555 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or service improvements. When we make significant changes, we will:

  • Updating the "Last Updated" date at the top of this document
  • Sending a notice to your registered email address at least 14 days before the changes take effect
  • Displaying a clear notice on the main page of our platform
  • For highly significant changes, we may ask you to actively reconfirm your consent

Your continued use of the TM555 platform after the effective date of an updated policy is considered acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10
Contact TM555's Privacy Officer

TM555 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with our privacy policy. If you have any questions, concerns, or complaints regarding how TM555 handles your personal data, please get in touch:

  • Support Livechat: Available 24/7 on the tm555 platform — the fastest channel for urgent enquiries
  • Privacy Email: privacy@tm555.top — for formal enquiries regarding your personal data rights
  • General Support Email: support@tm555.top — for general enquiries related to your account and services

We are committed to responding to all privacy enquiries within 5 working days. For more complex complaints requiring thorough investigation, we will update you within 5 working days on the status of the investigation and the expected resolution timeline.

If you are unsatisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant regulatory authority in your country.

Effective Date: 1 January 2026 | Version: 2.4 | This policy supersedes all previous versions. The Bahasa Malaysia version is the official binding version.

Your Rights at a Glance

Your Privacy Rights at TM555 — Summary

All these rights are free to exercise. Contact our support team and we will guide you through the process.

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Access
Request a copy of all your data within 14 working days
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Correction
Correct inaccurate or incomplete data promptly
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Deletion
Request data deletion within 30 days when it is no longer required
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Mobile
Receive your data in a machine-readable format at any time
Frequently Asked Questions

TM555 Privacy FAQs

No, TM555 does not sell members' personal data to any advertising companies or third-party data aggregators. This is an absolute, non-negotiable policy. We may use third-party analytics cookies that collect platform usage data in an anonymous, aggregated form to help us understand how to improve our services — but this data contains no personally identifiable information. If you prefer not to have these analytics cookies active, you can disable them through our cookie preference panel without affecting your access to any TM555 platform features.

All financial transactions at TM555 are protected by 256-bit SSL encryption in transit. Your payment account details — whether Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, or FPX — are stored in encrypted format and shared only with the relevant payment provider for the sole purpose of processing your transaction. TM555 does not store your credit card numbers or banking passwords — we use a secure redirect system that processes payments directly through the appropriate provider without sensitive data ever passing through our servers. All transaction activity is also continuously monitored by our real-time fraud detection system.

Yes, you have the right to request the deletion of your personal data (the "right to be forgotten"). However, please note that some data may not be immediately erasable due to legal obligations. For example, financial transaction records must be retained for 7 years under Malaysia's anti-money laundering (AML) requirements. Game data must be retained for 2 years for dispute resolution purposes. Outside of these legal constraints, TM555 will fulfil deletion requests within 30 days. To submit a request, contact us at privacy@tm555.top and state that you wish to exercise your "right to erasure".

Under TM555's Terms & Conditions, accounts with a balance that have been inactive for 180 days will be temporarily suspended. Your data is not automatically deleted when an account becomes inactive — it remains securely stored, and the account can be reactivated by contacting our customer support. If you actively close your account, your data is retained for the period specified in our retention schedule (see section 1 and the table above) before being permanently deleted in accordance with our standard security procedures. If you wish to have your data deleted ahead of the standard schedule, you may submit a deletion request as described in the question above.

TM555 uses automated systems, including AI algorithms, for security purposes — such as fraud detection, identifying high-risk betting patterns, and identity verification. These systems help protect both you and the platform from unauthorised activity. However, decisions that significantly affect you — such as account suspension or withdrawal rejection — are never made solely by automated systems. TM555 staff will review and confirm all significant decisions before any action is taken. You have the right to request a human review of any automated decision that affects your rights as a TM555 member.

To stop receiving promotional emails and marketing communications from TM555, you have several options: (1) Click the "Unsubscribe" link found at the bottom of any marketing email we send. (2) Log in to your TM555 account, go to Account Settings, and update your communication preferences. (3) Contact our customer support team via 24/7 live chat and request to be removed from the marketing email list. Requests will be processed within 5 business days. Please note that you cannot opt out of important transactional and security emails — such as deposit confirmations, withdrawal notifications and account security alerts — as these are essential service communications relating to the security of your account.
Related Documents: This Privacy Policy should be read in conjunction with the Terms & Conditions TM555 which contains further information on platform usage rules and your rights and responsibilities as a member. For information on responsible gaming and available self-control tools, please visit the Responsible Gaming us. If you have any questions about this Privacy Policy, contact us at privacy@tm555.top or via 24/7 live chat.
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Your Data Is Safe at TM555 — Register & Start Malaysia's Best Experience

Now that you know how we protect your data — register for free today and claim your 150% Welcome Bonus of up to RM 1,500. Over 500,000 Malaysian members trust TM555 for online casino games, Sports Betting and progressive jackpots.

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